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How To Test Your Internet Speeds

Many Internet service providers claim that you're getting top speeds to your homes and offices but how do you really know what Internet speed you are truly experiencing? If they offer and promise you 20mbps download speed and 5mbps upload speed, have you checked to see if that's what you get?

Here's a nifty little site and tool that allows you to check your Internet speed by "pinging" another local computer server and run a download and upload speed test. This is important to know for a couple reasons. You want to get what you're paying for, but you also want the fastest most efficient Internet provider and speeds at the best price.

Download speed is the actual speed at which your browser can return page results and load different websites that have heavy graphics, video, multimedia etc. Upload speeds are needed when adding files to the Internet and are important when uploading data to the cloud or when adding and uploading a video to Youtube. Believe me, these speeds matter.

The ping speed isn't as important, it's just the microseconds measured that it takes to connect to the local computer where you are running the speedtest. On many of the webinars I have taught over the past 8 years, some agents say the audio cuts out or the screens refresh real slow, turns out it's the Internet speed and connectivity that causes these issues.

INSTRUCTIONS: It's Free and Easy - Just visit Speedtest.net and click "Begin Test"

It's always good to know that you're getting what you pay for, Internet speed and access included. However I think it's equally important to maximize these free sites and Internet tools to help you become aware of what you "think you know" vs "what's true and reality." Happy Speedtest to all~

An After-Thought

Maybe I can get Bob Stewart to award 1000 ActiveRain points for the fastest speed posted here in the comments, and 1000 points to the Activerain member with the slowest speed? Why points for the slowest? Can you imagine what that poor member had to go through and how long they had to wait just to post a comment here? I think they'd deserve it! What's your speed?

 

     

"Learn More. Get More. Do More. Be More."

Comment balloon 64 commentsBrad Andersohn • October 09 2014 01:47PM

Comments

Brad: Thanks so much for this valuable link. It looks like I am getting what I am paying for from my ISP. 

Posted by Anita Clark, Realtor - Homes for Sale in Warner Robins GA (ColdwellBanker SSK Realtors ~ 478.960.8055) almost 5 years ago

Hi Brad - There is an additional consideration when testing speeds. If you're using a wireless router, that is going to cut the speed, sometimes significantly. Our cable company only guarantees the speed through their modem - and when I checked that with an ethernet cable, it was right on. But running the same test over my wireless showed about a 50% decrease. After talking to my IT guy, I updated the router's firmware, and it went up to about 80%. The rest of the loss was apparently the other devices competing for bandwidth - 2 phones, 2 iPads, another computer, our wireless sound system, and the cable boxes.

Posted by Dick Greenberg, Northern Colorado Residential Real Estate (New Paradigm Partners LLC) almost 5 years ago

Hi Brad - I'm sending this to my favorite IT Guy, the guy who keeps us up and running, my husband Gene. Thanks! (PS: I hope you and your wife had a great time at Scoma's!)

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) almost 5 years ago

Hi Dick - I also noticed that when I am connected to our Zillow server via VPN connection, my cable modem speed decreases as well. I think there are quite a few contributing factors that affect Internet speeds, but for those looking to start with the basics, speedtest is a good beginning point.

Regarding the wireless router setups, again with multiple contributing factors like location, signal strength, band-width, volume of users and devices etc. the speed will always vary even at different times of the day. As a rule, when we use our router, we reset it on a weekly basis.

Speedtest and other companies do provide mobile apps for testing mobile devices and wireless router access, but this particular post is meant more for the user that is cabled in or using DSL direct like myself.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

Here was my speed results when connected to a VPN network:

 

 


Here are the results when I disconnected from VPN and tested directly from the cable modem, no wireless router. Download speed more than doubled.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

Anita - that's good to know... right?  :-)

Hi Lottie - thanks, and with Gene you're in "GOOD" hands!  And Yes, we thoroughly enjoyed celebrating our 19th at Scoma's in Sausalito.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

Kudo's and Credits~

A little unknown fact regarding the above video, that's my youngest son Brandon's song playing subtly in the background which he created for an EDM contest going on right now at Guitar Center.

I thought it mixed nicely with the speedtest topic and presentation.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

Yes, very good to know. ;-)

Posted by Anita Clark, Realtor - Homes for Sale in Warner Robins GA (ColdwellBanker SSK Realtors ~ 478.960.8055) almost 5 years ago

Brad - Thanks for the update of testing internet speed on www.speedtest.net. 

Posted by John Pusa, Your All Time Realtor With Exceptional Service (Berkshire Hathaway Home Services Crest) almost 5 years ago

Brad, I've used speedtest.net many times over the last few years when having troubles with connectivity, speed, etc.  And FREE, so what more could we ask for?  Bill

Posted by Liz and Bill Spear, RE/MAX Elite Warren County OH (Cincinnati/Dayton) (RE/MAX Elite 513.520.5305 www.LizTour.com) almost 5 years ago

 

 

 

 

 

 

 

via wireless router.  will have to check through the computer that is hardwired.

 

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) almost 5 years ago

Brad- as always, thank you for this information.  We do have a wireless router as well but I'm going to head to the site now.  

I came back..Here's mine....

speedtest

 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) almost 5 years ago

Hi Brad -

I have relied on Speedtest.net for many years as I have found it to be very useful.  Much better than relying on your ISP provided speed testing tools.

When you are testing to see if you are getting the download and upload speeds you are paying for from your ISP, you will normally find that the results will be less than the amount specified due to "overhead" (i.e. behind the scenes communications between the computers at both sides).  For simplicity, I generally assume that the overhead factor will be approximately 10% but this percentage may not be accurate.  Thus, speedtest would likely report approximately 90% of the speed. 

Posted by FN LN almost 5 years ago

Hi again, OK, here's my result with WebPass, an alternative here at our condo building in SF:

WebPass up-and downloading speeds

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) almost 5 years ago

Good morning Brad,

I get what I paid for.

Make yourself a great day.

Posted by Raymond E. Camp, Licensed Real Estate Salesperson Greater Rochester (Howard Hanna Real Estate Services) almost 5 years ago

It's a deal Bradley!!

Posted by Bob Stewart, ActiveRain Ambassador (ActiveRain) almost 5 years ago

Brad - Thanks for the information... now I need to check out what I am getting on my home service.

Posted by AJ Heidmann ~ CRS, YOUR Alexandria & Arlington, VA Real Estate Expert (McEnearney Associates, Inc.) almost 5 years ago

Since we browbeat Cox to come to our house twice the last week our speeds are up and out outages are down. Please bring your fiber optics to Oklahoma City Google. Hey Brad, hope to see you in New Orleans, I am sure you will be "active".

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) almost 5 years ago

I just checked my speed on Cox and it is 20.64mbps download, and 6.75mbps upload. The wireless router is at the other end of the house with about 50 feet away and in a room walled off. Think I will try a direct connection to see what speed I have.

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) almost 5 years ago

Just checked mine on Speedtest. I have Cox service. 175.57 download and 14.59 upload speed. And that's running through my router.

Posted by Jon Quist, Tucson's BUYERS ONLY Realtor since 1996 (REALTY EXECUTIVES TUCSON ELITE) almost 5 years ago

Thank you Bob Stewart! 👍

In all fairness, since Bob Stewart says we're on, please post a screen shot of your Internet speed so you can get your points. Not that anyone would be dishonest here, but a screen shot will secure your victory in this contest.

The benefit for everyone who participates is that we' ll clearly see what Internet Service provider is giving the fastest and slowest speeds. It might also be good to add the "price" too. Joe Pryor is getting 20.64 from Cox and Jon is getting 175.57 from Cox but at what cost? I'm getting 123mbps on average at a cost of 39.99 monthly.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

internet speedsending this to my IT guy. Think I may be winning the too slow points.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) almost 5 years ago

My friend installs cable for Cox, and he uses the same website, speedtest, when he's finished, to confirm everything is working properly.

Posted by Raymond Denton, Shady Canyon Specialist (Homesmart / Evergreen Realty) almost 5 years ago

Looks like I am right in the middle....

 

 

We recently changed because our provider was so slow...

Posted by Debbie Walsh, Hudson Valley NY Real Estate 845.283-3036 (Shahar Management) almost 5 years ago

Ditto on Dick Greenberg comment.  I use wireless and I have nothing else competing for bandwidth.  I may need to look into the router firmware upgrade that Dick did to increase his speed.

Posted by Kathleen Daniels, San Jose Homes for Sale-Probate & Trust Specialist (KD Realty - 408.972.1822) almost 5 years ago

We use Verizon through a wireless router, believe we have 25 up and 25 down, so was pleased to see these results

When we had Comcast always we had problems. We pay for cable and internet together, but if we try to go just internet it is the same price and we end up paying for two tvs and set top boxes $125.00 a month. You can gather a nice grouping of Data from this post.

Posted by Nick Vandekar, 610-203-4543, Tredyffrin Easttown Realtor, Philly Main Line (Long & Foster Real Estate Inc 610-225-7400) almost 5 years ago

 

AT&T wireless hot spot, running VERY SLOW this afternoon!

 

     Wireless Speed Test

Posted by Fred Griffin presently on Leave of Absence, Licensed Florida Real Estate Broker (Fred Griffin Real Estate) almost 5 years ago

My wireless connection speed from Verizon...
I'm supposed to have matching up and download speeds.... haaaa

Posted by Robert Hammerstein, Bergen County NJ Real Estate (Keller Williams Valley Realty) almost 5 years ago

What I learned

                        Thanks for the Ah-ha moment! Brad Andersohn 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) almost 5 years ago

I thought Surewest was the fastest thing I could get in Sacramento. It pales by some of your examples, and Lottie's is out of this world.

speed test

Posted by Elizabeth Weintraub Sacramento Realtor Top 1%, Put 40 years of experience to work for you (RE/MAX Gold) almost 5 years ago

Thanks for this very valuable information.  I had no idea how slow Comcast is.

Posted by Joan Whitebook, Consumer Focused Real Estate Services (BHG The Masiello Group) almost 5 years ago

Hey Brad,

It is so ironic that you wrote this post and that I stopped to read it.  I check my service and the results are below.  Now what is so ironic is that when I looked at my most recent Comcast bill, Comcast is billing me for 105 Mbps.  Had I not read this post, I probably would not have looked at my Comcast bill.  I have called Comcast tonight to address the situation.

Speed Test

Posted by Jordon Wheeler, J W Group Real Estate Sales and Service (The Jordon Wheeler Group) almost 5 years ago

Ok...I've got to see if I can get better.  Others with Verizon are happy, I'm thinking I can get faster.

Posted by Claude Labbe, Realty for Your Busy Life (Real Living | At Home) almost 5 years ago

Thanks for sharing this Brad, I have used it before and it is fun to watch it do it's thing.

Our cable company is not nearly as fast as the claim to be, but they are still the fasted game in town so we stay with them.

Btw, our speed is 24.38

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) almost 5 years ago

The results are far less impressive when using my hotspot though 1.42

 

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) almost 5 years ago

Sorry Margaret Rome, Baltimore Maryland  As sad as yours is, mine is worse (if possible...lol) 

 

 

 

I live just outside of town and the only internet is sooooo slow. I'm looking into wireless internet but I'm stuck between two towers. 

Posted by Tammy Adams ~ Realtor / Podcaster, A Maricopa Agent who Works, Lives & Loves Maricopa (Maricopa Real Estate Co) almost 5 years ago

It's tricky it really is. A bad Internet connection can disconnect us from so many people

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) almost 5 years ago

The key in Brad's post is "speed which your browser can return page results." The "internet" is a network of networks. Any data passed between you and some "source/website" typically makes a dozen or more "hops" ... i.e. data is being routed through different computers/networks. Therefore, your actual throughput (speed) for any arbitrary connection will only be as fast as the slowest of the dozen or more networks  through which it passes at a particular time. 

Posted by Debra Granite (Keller Williams Real Estate) almost 5 years ago

Here's mine from Concast.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) almost 5 years ago

Speed of thought. Like the porridge of the fussy girl with the hair of gold, dish me out some of that connectivity please. It's just right. We use Vulcan mind melting to plant the seed of desire to develop the interest to cause the attention getting action, results. With our video uploads, speed and up and off the highway in the transfer is critical.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 5 years ago

Angelica Blatt Speed TestI am suppose to have "fast" internet.

Posted by Blatt + Cutino, Broker-Associate 831/206-8070*Call today* (Keller Williams Coastal Estates) almost 5 years ago

Dear Brad -

Leave it to your to TEACH with humor! Thanks for sharing the speed check. My husband is a BIG fan of this site and he uses it and two others (!) to get close to estimating what his real speed is ...

Have a happy day!
Your devoted student -
Lynn

Posted by Lynn B. Friedman, Concierge Service for Our Atlanta Sellers & Buyers (Atlanta Homes ODAT Realty Call/Text 404-939-2727 Buckhead - Midtown - Westside -- and more ...) almost 5 years ago

another great informational post...glad I didn't miss it thanks to our pal Kathy!

Posted by Kristin Johnston - REALTOR®, Giving Back With Each Home Sold! (RE/MAX Realty Center ) almost 5 years ago

Will check out my speed soon, although I'm happy with it overall.

Posted by Richard Robibero, ABR, SRS, Selling Your Home as if it were My Own! (Panorama R.E. Limited) almost 5 years ago

It's great to know the speed. Most of the time, I dont check it until it feels SLOOOWWW

Posted by Loreena and Michael Yeo, Real Estate Agents (3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co.) almost 5 years ago

Brad, thanks for the advice, as usual I learned something new from your blog.

Posted by Sybil Campbell, REALTOR® ABR, SFR, SRES Williamsburg, Virginia (Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia) almost 5 years ago

test

I'm sure my computer could use a tune up.

 

Posted by Captain Wayne - Rowlett Real Estate School, Rowlett Real Estate School / Owner and Instructor (REcampus Fully Accredited Florida ONLINE & Classroom Training in Destin, Pensacola Florida) almost 5 years ago

Brad Andersohn this is pretty informative post for us. Many of us have a concern that the Internet is slow!

In fact I used to get less than 10MBPS from Xfinity whereas I was paying for their 'blast' package - 50MBPS!

Posted by Praful Thakkar, Andover, MA: Andover Luxury Homes For Sale (LAER Realty Partners) almost 5 years ago

I won't bother with a screenshot because my numbers are not winners, but here they are:

13    46.41   5.70

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) almost 5 years ago

Not speedy, but much better than most.

Posted by Janis Borgueta, LIC RE Salesperson (Key Properties of the Hudson Valley ) almost 5 years ago

I wasn't impressed with my results, but looks like I am not alone!

Posted by Anna Hatridge, Missouri Realtor with Goodson Realty (Goodson Realty) almost 5 years ago

Brad: I have used Speedtest on mnay occasions and wonder it the readout is not an average, rather than a 'snapshot' in time. Any idea?

Posted by Sandy Padula and Norm Padula, JD, GRI, Presence, Persistence & Perseverance (HomeSmart Realty West & Geneva Financial, Llc.) almost 5 years ago

Brad, I was getting speeds twive as fast yesterday afternoon so it seems it changes depending on certain factors.

Posted by David Popoff, Realtor®,SRS, Green ~ Fairfield County, Ct (DMK Real Estate ) almost 5 years ago

I like that these show that whatever speed you've signed up for through CenturyLink or Comcast never actually gets up to that speed.  We have a 40mb connection and it hardly gets to 28mb during the tests.  

Posted by Kevin Mackessy, Dedicated. Qualified. Local. (Blue Olive Properties, LLC) almost 5 years ago

Well.... "I've Seen Fire and I've seen RAIN!" ha~

I think we'll keep this live tioll the end of the week, then I'll send it over to Bob to tally us our winners. 

For those of you with really slow Internet access who might be considering upgrading or switching providers, you can check your local area for the best ISP providers by going to All Connect. http://www.allconnect.com/

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

Brad,

That is a great site for troubleshooting your connection. It’s amazing how long people will continue to suffer with slow speeds before they get around to fixing the issue. Once you realize that you might have a problem here a few things you can try and it’s always interesting to check the speedtest site for a before and after snapshot of your speed.

1.       Reboot – Unplug your modem and your router. Wait 30 seconds, then plug your modem in first and wait for the lights to become stable (roughly 1 minute), then plug in your router and wait a minute before running the speed test again. 

2.       Restart – If you’re simply having a bad day and normally performance is better, try restarting your computer.

3.       Make Room – If you’re using WiFi, make sure you don’t have the router shoved behind a desk or cabinet someplace. Place the router where it can be out in the open for a stronger signal, the closer, the better.

4.       Plug In - That is try plugging a patch cable directly from the router to your computer instead of relying on WiFi. 

5.       Upgrade – How old is your modem and router? If your hardware has been sitting around collecting dust for a while, you might be surprised what the latest technology can offer in terms of speed for a relatively inexpensive investment. 

Posted by Cimmaron Software (Cimmaron Software, Inc.) almost 5 years ago

New record here on my desktop using Comcast Xfinity direct from modem.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

If anyone has large video's they need to upload to Youtube or Vimeo etc....

 

 

 

I say we have an "Upload Party" at Lottie's place!?!  :-)

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) almost 5 years ago

We have horrible customer service and slow motion speeds, rather pathetic, not sure if we are the worst in the survey but I wouldn't be surprised if we were.

 

I would be grounded If I got a D+ on my report card, unfortunely Time Warner doesn't give a hoot, about their performance. Up until recently they were the only provider and they have taken advantage of that fact, and show their appreciation with deplorable customer service. 

Posted by Kimo Stowell, REALTOR Associate® RS-76763 - Honolulu Hawai'i (HI Pro Realty LLC RB-21531 ) almost 5 years ago

I need to check this out! Yes, this is very timely post. Verizon uses a test when you call in, too, about slow speeds.

Posted by Cheryl Ritchie, Southern Maryland 301-980-7566 (RE/MAX Leading Edge www.GoldenResults.com) almost 5 years ago

I love using speedtest. this is how we figured out that our internet carrier was charging us for higher speeds when they were much slower. We called and complained and they sent a tech out and found out they were overcharging us and we received our money back and a huge discount!

Posted by Sandy McAlpine, Search Lake Norman Homes For Sale - Lake Norman NC (RE/MAX EXECUTIVE) over 4 years ago

Sandy - that's exactly what happened to us with AT&T, but they couldn't fix or help us so we switched to comcast and xfinity. Now my computer waits for me instead of me waiting for pages to load etc. Thanks for checking this out and for sharing your experience. :-)

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) over 4 years ago

Brad, we have Comcast Xfinity and it's better than most everyone else, but about half of what you posted. Mine was 66.95 Mbps Download and 25.26 Mbps Uplaod with 25 ms Ping. Very interesting, thanks for sharing.

Posted by Sharon Alters, Realtor - Homes for Sale Fleming Island FL (Coldwell Banker Vanguard Realty - 904-673-2308) over 4 years ago

Hey Sharon - I also just found out that the a/c wireless routers are the newest and best way to go. My wifi outside the office and down the hallway is almost as good as being connected directly to the cable... here's a speed screenshot.


 This is the new router and I highly suggest it for wireless wifi.  

*Rating and Review Note: It's so fast in fact, it runs a little hot so only use it on surfaces that can handle a little heat. Recommend marble or tile if possible.

Posted by Brad Andersohn, ActiveBrad - 707.646.1876 (Executive Director of Education at eXp Realty) over 4 years ago

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